Support and Maintenance
Your Canon Large Format Printer is an integral part of your business, so you need Comprehensive Cover to maximise your output capabilities & reduce downtime to a minimum. MyLFP has a team of service engineers located around the UK and boasts unparalleled experience when it comes to Canon Large Format Printers. This national network of strategically placed, experienced and fully trained engineers is fully committed to delivering the highest levels of customer service and ongoing technical support.
Our aim is to create new values in the support of your printers with our friendly, fast and efficient technical support team. To provide top quality support for our customers and more often than not we get our customers back up and running with a simple telephone support call. A web based Service Portal reports live information allowing calls to be tracked via the partner involved or direct if required.
Support Pack Cover
We offer a range of contracts to support the Canon large format printer market, whether you buy at the time of purchase of the machine or a few years into it’s use. We have you covered, keeping your business running.
Adhoc Support Calls
We also offer adhoc support nationwide for customers that are out of warranty and not covered by our support packs. If you are not under contract, give us a
call when you have an issue and we will arrange for one of our engineers to call you back and qualify your issue. Sometimes you don’t even need an engineer on-site
and we can get you back up and running over the phone!
MYLFP SUPPORT: 01372 706000
Adhoc Machine Service & Repairs
Should your Canon Large Format Printer not be covered by one of our Support Packs, you could benefit from our Adhoc breakdown repair service available throughout the UK. Our aim is to create new values in the support of your printers with our friendly and efficient Support Desk team. To provide top quality support for our customers and often we get our customers back up and running with a simple telephone support call.
- Bespoke Systems & Controls designed to deliver the highest levels of customer service and ongoing technical support for your Canon printer
- Nationwide UK coverage – Fixed Rates – All Calls Screened Prior To Engineer Attending – 97% First Time Fix
- Call progress can be monitored by using the Service Portal accessible at MyLFP.com
- Support Portal will confirm call status, estimated engineer time, spare parts status & closure details via email updates
MYLFP SUPPORT: 01372 706000
Large Format Printer Services
eService
eService is a fully comprehensive service agreement for Canon large format printers which is billable through the consumption of ink.
eService contracts are available in 1, 2, 3, 4 or 5 years cover to match your requirements.
The Big Print Plan
Pay As You Go
Large Format Printing
1 Monthly Machine Bill – 1 Monthly Ink Bill
Start printing without large upfront costs!
Free How To Videos
Register your account and printers for free and you will gain access to our support area which includes our range of how to videos.
