The Canon imagePROGRAF PRO and TX range have super intelligent paper feed systems, but sometimes the media itself can be being poorly loaded on the roll or very loose. This can cause paper feed and print errors due to the media not being straight, otherwise known as “skewed”.

Although the printer’s automatic Skew Detection will usually de-skew the media without intervention, this error can also be due to the Skew Detection Accuracy being incorrectly set. Customers can easily reset the Skew Detection to Standard by following these simple steps…

On the Touch Screen LCD simply tap the paper that is skewed (Roll 1 or 2) to open the sub menu:


Tap Advanced

Tap Skew Detection Accuracy

Select Standard

In extreme circumstances realigning the media may require manual intervention by lifting the media cover and paper lever and then straightening the media against the orange line on the right of the platen (A). To make life even easier, the touch screen LCD panel will guide them through every step.


Canon printheads are incredible precision instruments, so the actual alignment is crucial to achieving the professional results that only Canon printers can.

Occasionally, all large format printers may experience slight misalignment of the printheads resulting in fine lines or misplaced colour on the print where the printhead has shifted microscopically. Possibly due to vibrations when the printer is being relocated.

The remedy for misalignment couldn’t be easier, and your customers can be printing fantastic results within seconds, with no technical know-how required.

On the PRO and TX series for example, your customers can execute the following sequence via the touch screen LCD on the printer:

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– Tap Maintenance
– Tap Print Head Alignment
– Select Auto (standard) or Auto (fine)*
– Confirm Yes and select the paper source

A test pattern will be generated while the printhead is realigned automatically by the printer.

That’s all there is to it…job done! Isn’t that easy?

Summer is past us and winter is here, which means that it has come to time of the year where you should consider re-calibrating your printers. This is because the seasonal change in temperature and humidity may cause the colour representation to change slightly and to ensure the best and exacting results time after time, calibration becomes essential at this time of year.

Canon have recognised how important it is to obtain the same fantastic results time after time, so they developed and integrated a very easy to use and clever colour calibration feature into the Canon imagePROGRAF graphics machines to compensate for those changes.

Executing a colour calibration operation from the printer control panel will firstly get the printer to print out a test pattern. This is then automatically read by the printer sensor to instantly set the correct colour values. It really couldn’t be easier. On the PRO-Series printers for example, simply tap ‘Maintenance’ on the LCD screen, then tap ‘Colour Calibration’ and then ‘Auto Adjust’. Click ‘Yes’ to confirm and sit back and relax and let the printer do the rest!


In just a few minutes, the whole process will be complete and you can be sure that your prints remain faithful to the original artistic vision. Of course, it is best to repeat this action again once the season has changed once again and the weather starts to get really hot and humid.

If you got any questions regarding this please email

The new Canon imagePROGRAF TX series can process CAD data, including HP-GL/2 – up to twice the speed of previous models thanks to the incredibly powerful dual Canon L-COA PRO processors built into every printer in the range, leading to tangible productivity gains that mean less time spent waiting at the printer and more time designing and generating business for your customers.

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Canon developed the original L-COA chip specifically for large format printers in order to process high-volume image data at high speed, while simultaneously controlling the image processing and printer functions, and still output incredible high-definition prints.  An amazing feat of engineering developed entirely in-house based on Canon’s heritage in producing image processing engines for scanners, printers and our vast range of photographic equipment.

The dual L-COA PRO does all of this, with rendering capabilities that are at up to twice as fast of their predecessors. The imagePROGRAF TX series is truly a real-time 
and money saver.

Check out the TX Series Introduction Video Here: